Legal information
Privacy and cookies
Who processes your data
The data controller is TKS - Soluções Audiovisuais, Unipessoal Lda, NIPC 513921966, owner of the STAGE FX brand, with its registered office at Rua do Breiner, n.º 85, 4050-126 Porto. Contact for privacy matters: info@stagefx.pt.
What data we collect
Only what you send us: in the quote request, your name, company, email, phone and the event details (type, date, location, setting, number of people, effects and moment) and, if you answer, how you found us. When you contact us by email, phone or WhatsApp, the data from that conversation.
What we use it for
To respond to your request, prepare the proposal and, if you go ahead, carry out the service or sale. The legal basis is taking steps at your request prior to entering into a contract and the performance of the contract (Article 6(1)(b) of the GDPR). We do not use your data for advertising, nor do we sell it.
For how long
Requests that do not result in a contract are deleted within 24 months of the last contact. If there is a contract, billing data is kept for the period required by tax law.
Job applications
When you apply to work or collaborate with STAGE FX, TKS - Soluções Audiovisuais, Unipessoal Lda processes the form data and the links you give us in order to assess your application. The legal basis is your own initiative in applying (pre-contractual steps, Article 6(1)(b) GDPR). We do not keep copies of the files the links give access to; we keep the links and the assessment notes. Only the team carrying out the assessment has access. The mandatory fields of the form are needed for us to assess the application: without them we cannot consider it.
We do not take decisions by automated means alone. Some checks are automatic (for example, whether you meet the requirements of the vacancy) and help us sort applications, but a member of the team always confirms before any negative reply. You can ask for a person to review your application by replying to the email we send you.
We keep the application for up to 12 months after we receive it and then delete it. If you agree to join our pool of technicians (optional), we keep your contact details for 12 months, renewable with your agreement; here the legal basis is your consent, which you can withdraw at any time (Article 6(1)(a) GDPR). We keep anonymous statistics on recruitment processes for 5 years, as required by the Portuguese Labour Code. The rights set out below also apply to job applications.
Who we share it with
Only with the providers that process the data on our behalf, for the purposes described above:
- DMNS – Domínios, S.A. (dominios.pt): hosting of this website and our email, in Portugal.
- Google (Gmail): team email.
- Notion Labs, Inc. (Notion): organising requests and events.
- TOConline: invoicing, if there is a contract.
Google and Notion may process data in the United States. In those cases, the transfer is made with the safeguards provided for in the GDPR: standard contractual clauses approved by the European Commission and, in Google's case, also the EU-U.S. Data Privacy Framework.
If you contact us via WhatsApp, the conversation is also processed by WhatsApp (Meta), in accordance with that company's privacy policy.
IP address and security
When you send a request or an application, or sign in to the restricted area, the server uses your device's IP address for security only: to limit repeated submissions and sign-in attempts. We do not store the address itself: we store an encrypted summary, which stops being used after 1 hour (requests) or 15 minutes (sign-ins) and is then deleted. The restricted area log keeps only the approximate network, for 12 months. The hosting provider also keeps technical server logs, for the period it sets. Legal basis: legitimate interest in protecting the website and the data (Article 6(1)(f) GDPR).
We count how many times the Work with us page is opened from each campaign link, per day. We do not use cookies or store your IP address for this.
Your rights
You can request access to, rectification, erasure, restriction of processing of, objection to or portability of your data, by email to info@stagefx.pt. You can also lodge a complaint with the Comissão Nacional de Proteção de Dados, at www.cnpd.pt.
Cookies and browser storage
This website does not use cookies, advertising or analytics tools, and the fonts are served by the website itself.
Your browser stores, only for the duration of your visit, the theme you choose (dark, light or automatic) and the running order and effects you add to the request. Each new visit starts with the dark theme. This data does not identify anyone, does not leave your device and you can delete it in your browser settings.
Changes
If this information changes, the new version will be published on this page with the date of the update.